Act Fibernet

Key Highlights – Act Fibernet

  • ACT Fibernet is a leading provider of high-speed internet in India, offering fiber-to-the-home (FTTH) technology.
  • Explore a wide range of broadband plans with speeds from 50 Mbps up to 1 Gbps to suit every need and budget.
  • The company provides extensive coverage across 23 major cities in India, with continuous expansion plans.
  • Manage your account easily with the convenient ACT Fibernet mobile app, available for download on smartphones.
  • Access reliable customer support through multiple channels, including a toll-free number and WhatsApp.
  • Benefit from special promotions, including bundled OTT subscriptions with select long-term plans.

Introduction – Act Fibernet

In today’s digital age, a fast and reliable internet connection is no longer a luxury but a necessity. From remote work and online education to streaming and gaming, your daily life depends on seamless connectivity. ACT Fibernet has emerged as a key player in India’s broadband market, transforming the internet landscape with its high-speed fiber optic technology. This article explores everything you need to know about ACT Fibernet, from its diverse broadband plans and coverage to its customer-centric features and special offers.

ACT Fibernet at a Glance: Revolutionizing Internet in India

What is ACT Fibernet and what services does it offer? At its core, ACT Fibernet is an Indian telecommunications company specializing in Fiber to the Home (FTTH) services. This means it delivers internet directly to your premises using fiber optic cables, ensuring superior speed and reliability compared to traditional broadband.

Beyond just internet, ACT offers a suite of services designed for a modern digital lifestyle. These include a variety of broadband services, HD and digital TV options, comprehensive internet security solutions, and even home camera services. This positions ACT Fibernet as a one-stop shop for your home connectivity and security needs in India.

Company Overview and Milestones

ACT Fibernet is the public-facing brand of Atria Convergence Technologies Limited, the flagship company of the Atria group. Founded by Mr. Sunder Raju, a visionary entrepreneur with extensive experience across multiple industries, the company has consistently pushed the boundaries of internet service in India. His leadership has guided ACT through significant periods of growth and innovation.

One of the key milestones for the company has been its pioneering role in popularizing fiber broadband across the nation. Starting from a few key cities, ACT has successfully expanded its footprint and now serves over two million satisfied customers. This remarkable growth is a testament to its commitment to quality and speed.

The journey of convergence from a standard internet provider to a comprehensive digital service provider marks another major achievement. By integrating television, security, and other digital services with its core broadband offerings, ACT has set new milestones in the Indian telecommunications sector, solidifying its position as a market leader.

ACT Fibernet’s Vision for Digital India

ACT Fibernet’s operations align perfectly with the broader vision for a “Digital India.” By providing high-speed, reliable broadband, the company is building the foundational infrastructure needed to empower citizens, businesses, and communities across the country. Its focus on fiber optic technology ensures that users have the bandwidth required for modern applications.

The company’s expansion into numerous Tier-1 and Tier-2 cities demonstrates a clear vision to bridge the digital divide. Making gigabit speeds accessible in cities like Jaipur, Coimbatore, and Lucknow, alongside major metros, helps create a more inclusive digital ecosystem where everyone can participate in the online economy.

Ultimately, ACT Fibernet’s vision is not just about connecting homes but about enabling possibilities. Whether it’s supporting a startup with enterprise-grade connectivity or allowing a student to access global educational resources, the company’s high-speed broadband network is a critical catalyst for progress and innovation in India.

ACT Fibernet Broadband Plans and Pricing

Choosing the right internet plan can be confusing, but ACT Fibernet simplifies the process by offering a diverse range of broadband plans tailored to different user needs and budgets. The pricing is competitive, with plans starting from as low as ₹500 per month, making high-speed internet accessible to a wider audience in India.

You can find plans with speeds ranging from 50 Mbps for casual browsing to a blazing-fast 1 Gbps for power users, gamers, and large households. The following sections will guide you on how to find the latest pricing and compare plans available in your city.

How to Check the Latest Plans and Offers

How can I check the latest ACT Fibernet broadband plans and prices? Finding the most current information is straightforward. The best way to get accurate details is by visiting the official ACT Fibernet website. The site is regularly updated with the newest broadband plans, special offers, and pricing for your specific location.

When you visit the website, you will be prompted to enter your location details. This step is crucial, as plans and offers can vary significantly from one city to another. Once you provide your address, the website will display a customized list of available plans.

To begin your search for the perfect plan, follow these simple steps:

  • Navigate to the official ACT Fibernet website.
  • Click on the “New Connection” or “Broadband Plans” section.
  • Enter your city and installation address to see the plans and exclusive offers available in your area.

Comparing ACT Fibernet Plans Across Major Indian Cities

ACT Fibernet customizes its broadband plans and pricing to meet the specific demands of each city it serves. This means a plan in Bengaluru might differ in speed or price from a similarly named plan in Chennai or Delhi. This tailored approach ensures competitive pricing and relevant offers for residents in each location.

This strategy allows you to choose a plan that is not only fast but also cost-effective for your region. Whether you’re in Hyderabad, Jaipur, or another major hub, you can find a package designed for local needs. Comparing these options is key to making an informed decision.

Here is a sample comparison of popular entry-level plans across different cities to give you an idea of the variations in plans and pricing.

City Plan Name (Example) Speed Price (per month)
Bengaluru ACT Swift 50 Mbps ₹549
Chennai ACT Basic 40 Mbps ₹549
Delhi ACT Silver Promo 150 Mbps ₹799
Hyderabad ACT A-Max 500 50 Mbps ₹500
Jaipur ACT Silver 60 Mbps ₹549

Note: Prices and plans are subject to change and may vary. Please check the official website for the most current information.

Coverage and Service Areas

One of the most important factors when choosing a broadband provider is its availability in your area. ACT Fibernet has established a strong presence across India, offering its fiber optic services in numerous cities. The company is known for its dense network coverage within the cities it operates in, ensuring reliable service for its customers.

With a footprint in 23 major cities and counting, the provider continues to expand its service areas. The following sections provide more detail on the key cities served by ACT Fibernet and give insight into its future expansion strategy.

Key Indian Cities Served by ACT Fibernet

What cities in India does ACT Fibernet provide service to? The company has a significant and growing presence in many of India’s most important urban centers. Its network is particularly robust in major metropolitan areas, where the demand for high-speed internet is highest.

From the tech hubs of the south to the capital city in the north, ACT Fibernet has strategically built its infrastructure. This ensures that a large population base has access to its fast and reliable broadband services, catering to both home and business users.

Key cities where you can get an ACT Fibernet connection include:

  • Bengaluru
  • Chennai
  • Delhi
  • Hyderabad
  • Ahmedabad
  • Coimbatore

In addition to these, the service is also available in cities like Jaipur, Lucknow, Guntur, and Visakhapatnam, among others.

Expansion Strategy and Upcoming Locations

ACT Fibernet is not standing still; it is actively pursuing an ambitious expansion strategy to bring its high-speed services to more locations across India. The company’s growth from a regional player to a national provider with a presence in 23 cities is clear evidence of its commitment to expansion.

The strategy appears to focus on penetrating deeper into existing markets while simultaneously identifying new, high-potential Tier-2 and Tier-3 cities. This dual approach allows ACT Fibernet to solidify its market share in established service areas and tap into new customer bases hungry for reliable broadband.

While the company does not always announce its upcoming locations far in advance, its track record suggests a continuous and calculated expansion. Potential customers in cities not yet served should keep an eye on official announcements, as ACT Fibernet is constantly evaluating new areas to extend its fiber network.

Smart Features: Mobile App and Online Bill Payments

In an effort to enhance customer convenience, ACT Fibernet offers a suite of smart features, headlined by its user-friendly mobile app. This app serves as a central hub for managing your broadband account, allowing you to handle everything from bill payments to service requests right from your smartphone.

The availability of seamless online payments through the app and web portal eliminates the hassle of traditional payment methods. With these digital tools, you have complete control over your account, 24/7. The next sections will explain how to download the app and use these features effectively.

How to Download and Use the ACT Fibernet App

How do I download and use the ACT Fibernet mobile app? Getting started with the app is a simple process. It is designed to be intuitive, giving you quick access to all the tools you need to manage your internet connection. The app is available for both Android and iOS devices.

Once downloaded, you can log in using your registered mobile number or user ID. The app’s dashboard provides an at-a-glance view of your account, including your current plan, data usage, and billing cycle. This makes it easy to monitor your connection without needing to log into a computer.

Here’s how you can get the app:

  • Visit the Google Play Store (for Android) or the Apple App Store (for iPhone).
  • Search for “ACT Fibernet” and download the official application.
  • Open the app and complete the simple login process to start managing your account.

Managing Accounts, Payments, and Support Online

The ACT Fibernet app and online self-care portal are powerful tools for managing every aspect of your account. You can easily view your subscription details, check your data consumption in real-time, and even upgrade or downgrade your plan with just a few clicks. This level of control empowers you to tailor your service to your changing needs.

Can I pay my ACT Fibernet bill online or through the app? Yes, making payments is incredibly convenient. The platform supports multiple payment methods, including credit/debit cards, net banking, and various digital wallets. The company does not offer cash or cheque pickup options, encouraging secure online transactions.

Here are some key tasks you can perform online:

  • Pay your monthly bills securely and receive instant confirmation.
  • Track your data usage to avoid surprises and plan your consumption.
  • Raise a service ticket or check the status of an existing complaint directly through the app.

Customer Experience: Reviews, Support & Feedback

A provider’s reputation is built on its customer experience, which includes everything from service reliability to the quality of its support. ACT Fibernet serves over two million customers, and understanding their feedback, reviews, and common complaints provides valuable insight into the company’s performance.

ACT has established a robust customer support system designed to address issues promptly. Are there any user reviews or complaints about ACT Fibernet? The following sections will explore user testimonials and outline the different ways you can get in touch with the customer support team for assistance.

User Testimonials and Common Complaints

While the compiled information highlights a base of “over two million satisfied customers,” it’s natural for any large service provider to receive a mix of feedback. Positive testimonials often praise ACT Fibernet’s incredible speeds and the stability of its fiber connection, which is a significant advantage for gaming and streaming.

On the other hand, common complaints in the telecom industry typically revolve around service disruptions, billing discrepancies, or delays in technical support. ACT Fibernet aims to mitigate these issues with its 24/7 customer support system, which is designed to promptly resolve any problems that may arise.

Based on general user experiences, here are some common points of feedback:

  • Praise: High-speed, symmetric upload and download speeds.
  • Praise: Value-for-money plans with generous or unlimited data.
  • Complaint: Occasional service outages in certain areas.
  • Complaint: Wait times for technician visits during peak periods.

How to Reach ACT Fibernet Customer Support

How do I contact ACT Fibernet customer support? Getting in touch with the support team is easy, as the company offers several channels to ensure you can receive help when you need it. The support lines are available on all days of the week, typically from 7:30 AM to 12:00 AM.

For immediate assistance, calling the helpline is often the quickest method. However, for non-urgent queries or for those who prefer written communication, WhatsApp is a convenient alternative. The company has dedicated numbers for general inquiries and support.

Here are the primary ways to contact ACT Fibernet customer support:

  • Toll-Free Number: 1800-1022-836
  • Call Center Numbers: 9121212121 and 7288999999
  • WhatsApp: 99459 99459

You can also use the ACT Fibernet app or self-care portal to raise and track support tickets.

ACT Fibernet vs. Other Broadband Providers

The Indian broadband market is highly competitive, with several major players vying for customers. When choosing a provider, it’s wise to compare ACT Fibernet against its rivals to see how it stacks up in terms of performance, pricing, and overall value.

Each provider has its unique strengths, whether it’s wider coverage, bundled entertainment options, or aggressive pricing. The following sections offer a closer look at how ACT Fibernet compares to other broadband providers, with a specific focus on the competitive Bangalore market, and highlight its unique selling points.

Performance and Pricing Comparison in Bangalore

How does ACT Fibernet compare to other broadband providers in Bangalore? In a tech-savvy city like Bangalore, the demand for high-speed internet is immense, and ACT Fibernet stands as one of the most popular choices. The company offers a wide array of 14 different plans in the city, catering to everyone from students to large IT-dependent families.

The key to ACT’s strong performance in Bangalore is its combination of aggressive pricing and high-speed fiber connectivity. It provides symmetric speeds (equal upload and download), which is a significant advantage for professionals working from home, content creators, and gamers who need powerful upload capabilities.

Here’s a look at some of the broadband plans ACT offers in Bangalore, showcasing its competitive pricing and performance.

Plan Name Speed Data Price (per month)
ACT Bronze 50 Mbps Unlimited ₹549
ACT Swift 75 Mbps 750GB ₹710
ACT Storm 300 Mbps Unlimited ₹1,185
ACT GIGA Promo 1 Gbps Unlimited ₹2,999

Note: Prices and plan details are for illustrative purposes and subject to change.

Unique Selling Points and Drawbacks

Every service has its pros and cons, and ACT Fibernet is no exception. Its primary advantage lies in its state-of-the-art fiber optic technology, which delivers some of the fastest and most reliable internet speeds available in India. This focus on pure performance is a major draw for discerning customers.

However, one potential drawback is that its coverage, while extensive, is still limited to 23 cities. If you live outside these service areas, you won’t be able to subscribe. Additionally, some of the best offers, like free installation or bundled Netflix, are often tied to long-term subscriptions of 6 or 12 months.

Here’s a summary of ACT Fibernet’s benefits and potential drawbacks:

  • USP: Incredible speeds up to 1 Gbps with symmetric upload and download.
  • USP: Affordable and diverse plans backed by 24/7 customer support.
  • Drawback: Service is limited to select cities across India.
  • Drawback: The most attractive discounts and offers often require long-term commitments.

Special Offers and Discounts

To attract new customers and retain existing ones, ACT Fibernet regularly rolls out a variety of special offers, promotions, and discounts. These deals can provide significant value, whether through reduced monthly bills, waived installation fees, or complimentary access to popular streaming services.

What are the current offers or discounts available with ACT Fibernet? From seasonal promotions to long-term subscription benefits, there are many ways to save money and get more out of your broadband plan. The upcoming sections will detail these ongoing offers and explain how you can take advantage of them.

Ongoing Promotions for New and Existing Subscribers

ACT Fibernet provides a range of enticing promotions for both new and loyal customers. For those signing up for a new connection, the company often offers free installation and a complimentary Wi-Fi router on select long-term plans, saving you significant upfront costs.

Existing subscribers can also benefit from various offers. The “Refer and Earn” program is a popular promotion where you receive a discount on your next bill for successfully referring a friend or neighbor. Additionally, ACT frequently partners with streaming services to offer bundled entertainment packs.

Here are some of the popular ongoing promotions you might find:

  • Bundled Netflix Plans: Get a Netflix Basic subscription included with your broadband plan and save up to ₹2,388 annually on select plans.
  • Entertainment Packs: Access a bundle of OTT services like Zee5, SonyLIV, and Disney+ Hotstar at a discounted monthly rate.
  • Free Installation: Available on many 6-month and 12-month subscription plans.
  • Add-on Services: Get discounts on ACT Shield security solutions and subscriptions to services like Aha and Hungama Play.

How to Avail ACT Fibernet Seasonal Discounts

ACT Fibernet often provides seasonal discounts and promotional offers, especially during festive periods or major shopping events. The best way to stay informed about these limited-time deals is by regularly checking the official website and the “Offers” section within the ACT Fibernet mobile app.

One of the most consistent ways to get a better deal is by opting for a long-term plan. Subscribing for a 6-month or 12-month tenure almost always comes with significant benefits compared to paying month-to-month. These perks can make a long-term commitment highly worthwhile.

To avail discounts, consider the following:

  • Choose a long-term plan: Select a 6 or 12-month subscription to unlock free installation, extra data, or even a free month of service.
  • Check the website: Visit the ACT Fibernet website to find the latest seasonal offers and promo codes.
  • Look for bundled plans: Opt for plans that include subscriptions to Netflix or other OTT platforms for greater overall value.

50 Mbps

A 50 Mbps plan from ACT Fibernet is an excellent entry point into the world of high-speed fiber internet. This speed is ideal for small households, students, and individuals whose online activities primarily consist of browsing, social media, sending emails, and streaming music. It can comfortably support video streaming in HD on one or two devices simultaneously without buffering.

Plans like the ACT A-Max 500 or ACT Bronze, which offer 50 Mbps speed with unlimited data, provide great value. They ensure you don’t have to worry about data caps while enjoying a stable and fast connection for your daily tasks. This speed tier represents a significant upgrade over traditional DSL or slower broadband connections, making it a popular choice for budget-conscious users seeking reliable performance.

200 Mbps

For users with more demanding internet needs, a 200 Mbps plan offers a substantial boost in performance. This speed is perfect for medium to large families, serious gamers, and households where multiple people are streaming 4K content, video conferencing, and downloading large files at the same time. With 200 Mbps, you can say goodbye to lag and buffering, even during peak usage hours.

ACT Fibernet offers several plans in this category, such as the ACT Lightning and ACT A-Max 1075. These broadband plans are designed for a seamless, high-performance experience. The ample bandwidth ensures that all your connected devices, from smart TVs and gaming consoles to laptops and smartphones, operate smoothly without competing for speed.

300 Mbps

Stepping up to a 300 Mbps plan unlocks a truly powerful internet experience, capable of handling almost any online activity you can throw at it. This speed is tailored for power users, content creators who frequently upload large video files, and smart homes with numerous connected IoT devices.

With a 300 Mbps connection, such as the ACT Storm plan, your entire household can simultaneously engage in high-bandwidth activities without any compromise in performance. Imagine streaming 4K movies on multiple screens, enjoying competitive online gaming with ultra-low latency, and downloading massive files in seconds, not minutes.

This tier of broadband speed future-proofs your home for the growing demands of new technologies. It provides the robust and reliable backbone needed for a fully connected, media-rich lifestyle, ensuring every user has a flawless online experience.

Select Tenure

When you subscribe to an ACT Fibernet plan, you have the option to select your subscription tenure. You can choose to pay on a monthly basis or commit to a longer period, such as 6 or 12 months. Choosing the right tenure is an important decision, as it can significantly impact the overall pricing and benefits you receive.

Opting for a longer tenure is often the most cost-effective choice. ACT Fibernet typically rewards customers who commit to a 6-month or 12-month plan with attractive discounts, free installation, or even a complimentary Wi-Fi router. These incentives can lead to substantial savings over the course of the year.

Before finalizing your broadband plan, always check the offers associated with different tenure options. While a monthly plan offers flexibility, a long-term subscription provides the best value for your money, making it a smart financial decision if you plan on using the service for an extended period.

History

What is the history and background of ACT Fibernet? The company, officially known as Atria Convergence Technologies Limited, was founded by Mr. Sunder Raju. With a strong background in computer science and decades of experience in diverse industries like IT and real estate, he established ACT to revolutionize India’s internet landscape. The company was born out of a vision to provide superior connectivity through advanced technology.

Initially starting its journey in key southern cities, ACT quickly became a pioneer in deploying Fiber to the Home (FTTH) technology on a large scale. This focus on fiber optics allowed it to offer speeds that were previously unimaginable for most Indian households. Over the years, its commitment to quality service and customer satisfaction has fueled its growth, transforming it from a regional ISP into one of India’s largest and most respected broadband providers.

Expansion plans

ACT Fibernet has demonstrated a consistent and strategic approach to expansion, growing its service areas from a handful of cities to a network spanning 23 urban centers across India. The company’s future expansion plans appear to follow this successful model, targeting both deeper penetration in existing markets and entry into new, high-potential cities. This ensures that more people can access its high-speed fiber network.

This growth is crucial for strengthening its position as a leading national broadband provider. By expanding its footprint, ACT Fibernet can cater to the increasing demand for reliable internet driven by remote work, online learning, and digital entertainment. While specific future locations are announced strategically, the company’s trajectory points toward continued growth, bringing next-generation connectivity to more corners of the country.

iPhone Screenshots

While we cannot display actual iPhone screenshots here, imagining them helps illustrate the user-friendly nature of the ACT Fibernet app. A screenshot of the app’s home screen on an iPhone would likely feature a clean, modern interface. You would see a prominent data usage meter, showing your consumption for the current billing cycle in a clear, graphical format. Below this, quick-access buttons for “Pay Bill,” “Change Plan,” and “Get Support” would be visible.

Another screenshot might showcase the “My Wi-Fi Settings” section. Here, an iPhone user could see options to run a speed test directly within the app, check connected devices, and manage their router settings. These screenshots would highlight how the app puts full control of the broadband service at your fingertips, making account management and troubleshooting simple and intuitive. The design would be optimized for the iPhone, ensuring a smooth and responsive experience.

Ratings and Reviews

Customer ratings and reviews for any service provide a snapshot of user satisfaction. With a subscriber base of over two million customers, ACT Fibernet has garnered a reputation for being a reliable high-speed internet provider in India. Many positive reviews focus on the provider’s core strength: delivering consistent, fast speeds thanks to its robust fiber optic infrastructure. Users frequently praise the symmetric upload and download speeds, a feature particularly valued by gamers and content creators.

On the flip side, like any major telecom operator, some customer feedback points to areas for improvement, such as the responsiveness of on-ground technical teams or occasional network downtime. However, ACT’s investment in a multi-channel, 24/7 customer support system, including a chatbot, app, and call centers, demonstrates a commitment to addressing customer feedback and resolving issues efficiently.

Conclusion – Act Fibernet

In conclusion, ACT Fibernet is not just shaping the future of high-speed internet in India; it’s redefining the entire digital landscape. With competitive pricing, extensive coverage, and smart features like a user-friendly mobile app, it stands out among broadband providers. To explore the latest plans and offers, don’t hesitate to get a free trial today!

Frequently Asked Questions – Act Fibernet

Can I pay my ACT Fibernet bill online or through the app?

Yes, you can easily pay your ACT Fibernet bill online. Payments can be made through the official website or the ACT Fibernet mobile app using a debit/credit card, net banking, UPI, or various digital wallets. ACT does not offer a cash or cheque pickup service.

What services are available with the ACT Fibernet mobile app?

The ACT Fibernet mobile app allows you to manage your entire account. Key services include paying bills, tracking your data usage, upgrading or changing your plan, running a speed test, and raising and monitoring customer support tickets directly from your smartphone.

How do I contact ACT Fibernet customer support?

You can contact ACT Fibernet customer support through multiple channels. The main options include calling the toll-free number at 1800-1022-836, using the WhatsApp support number 99459 99459, or calling the dedicated call center numbers 9121212121 and 7288999999 for assistance.

Citations:

  1. ACT Fibernet Plans. (n.d.). Gadgets 360. Retrieved from https://www.gadgets360.com/telecom/act-fibernet-broadband-plans
  2. ACT Broadband Plans Package. (2023, June 21). ACT Fibernet Blog. Retrieved from https://www.actcorp.in/blog/act-fibernet-broadband-plans-packages